Job Openings

RESORT FRONT DESK REPRESENTATIVE

Terra Verde Resort is looking for a great candidate as a Resort Front Desk Representative. The qualified person will be proactive, organized, accountable, possess a genuine desire to work with people, excellent communication skills, have or develop vast knowledge of the Orlando/Kissimmee/Central Florida area. Previous face to face customer service experience is desired. Terra Verde Resort is a fast paced, high-energy, sought-after vacation rental community in central Florida welcoming over 40,000 vacationers annually, from all over the world. Our community features amazing resort amenities covering 90 acres with 363 privately owned homes and townhomes. Join our fast paced, tightknit, fun work environment, join the Terra Verde Family!

The primary goal of this position is to help create a memorable experience for all who stay at Terra Verde Resort.

PRIMARY RESPONSIBILITIES

• Create a welcoming, positive, and engaging environment for all guests and owners.
• Register all stays at initial arrival.
• Explain resort brochure and policies to each guest at check in.
• Address guests and owner needs, questions, concerns.
• Comprehensive knowledge of Terra Verde Resort, all amenities/policies, local area attractions, and central Florida region.
• Manage and sell items from sun shop.
• Sell attraction tickets to guests and owners.
• Encourage guest use of amenities.
• Perform tours of clubhouse amenities upon request.
• Perform all assigned duties efficiently.
• Run reports as needed.
• Follow all company policies and procedures, report accidents, injuries, and unsafe work conditions to manager.
• Occasional coordination with contractors during urgent situations.
• Clean, professional appearance and conduct at all times.
• Stand, sit, or walk for an extended period of time.

GENERAL INFO & DESIRED EXPERIENCE

• Must have valid government issued ID.
• Must have reliable transportation.
• Must pass background check.
• Have at least 2 years in customer service field.
• Direct customer engagement.
• Familiarity with selling products.
• Willingness to learn, lead and train.
• Ability to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Organized and creative.
• Flexible with duties and responsibilities.
• Have a genuine desire to work with people.
• Must be able to handle difficult situations.
• Must be able to work with computers- social media, apps and Canva.

Benefits:

• Paid time off

Schedule:

• 8 hour shifts
• Some Evenings
• Some Weekends
• Some Holidays

Terra Verde Resort is looking for a great candidate to fill our maintenance technician position. The qualified person will be proactive, organized, accountable, possess willingness to learn and lead,  2+ years in property maintenance field. Terra Verde Resort is a fast paced, high-energy, sought-after vacation rental community in central Florida welcoming over 40,000 vacationers annually, from all over the world. Our community features amazing resort amenities covering 90 acres with 363 privately owned homes and townhomes. Join our fast paced, tightknit, fun work environment, join the Terra Verde Family!

Maintenance technicians are responsible for Terra Verde Resort Master HOA property, not individual homes or townhomes.

PRIMARY RESPONSIBILITIES

• Maintain the resort amenities including sports courts, mini golf, tennis courts, pool deck, pool, spa and stream.
• Perform general maintenance, preventative maintenance.
• Daily resort common area inspections.
• Attention to detail and quality workmanship.
• Maintain inventory and records on all resort owned equipment, repairs, and warranties.
• Contribute to improving financial efficiency, reduce wasteful costs.
• Light electrical, carpentry, plumbing, painting, minor road maintenance of private resort roads etc.
• Pressure washing common areas.
• Tend to potted landscape around clubhouse and in enclosed pool deck.
• Knowledge and experience using power tools such as drills, saws, pressure washing equipment.
• Communicate all needed supplies to managers.
• Install and/or oversee mulch, rocks, sand installation.
• Door/curb trash program.
• Storm prep and clean up during hurricane season.
• Maintain the facilities of leased on site tiki bar.
• Audio/visual maintenance around clubhouse, pool deck.
• Set up for board meetings and resort events.
• Other projects and duties as needed.
• Clean, professional appearance and conduct at all times.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
• Flexibility with duties, roles and shifts.
• Willingness to learn and grow.

DESIRED EXPERIENCE

• Have at least 2 years in hotel/resort maintenance field.
• General knowledge of electrical, carpentry, plumbing, painting, HVAC.
• Commercial Pool Care
• Good customer service and communication skills required, occasional direct engagement with guests and owners.

GENERAL INFO

• Must have valid driver license.
• Must have reliable transportation.
• Must pass background check.

• Paid time off

SCHEDULE:

• Primarily Days
• Some evenings
  
• Some weekends
• Some Holidays

Starting Pay $16 an hour

  Submit Resume to jobs@terraverderesort.net with MAINTENANCE TECHNICIAN IN SUBJECT LINE!